Practice Management

Email Etiquette and Privacy (CPE18)

Unit Code: CPE18
CPE Hours: 1
Enrolment term: 60 days
Price: $45.00 including GST
Resources: Internet and computer or tablet.

Objective: Email communication is something we do frequently in the workplace, sometimes 100’s of emails a day are exchanged, depending on our workload and industry. If we get it right, we look professional and achieve the desired outcomes. If we get it wrong, we may appear unprofessional, we might impact a relationship through privacy breaches, misunderstandings and we may even incur losses in reputation, sales or customers.

Gain tips to create professional communication, shortcuts to increase productivity and tips to help avoid privacy breaches.

Duration: 40 minutes to complete the online learning module. A further 20 minutes is allocated to complete the small Quiz.
Pass Mark: 80% pass mark overall.
Attempts: Two (2).

Have fun, and use our Checklist to enhance your communication techniques.

Accreditation: Approved CPE Details/Format: Online Outcome/Learning: Ability to produce professional email co... Type: Structured Evidence of Completi...: Certificate CPE Hours: 1

  • Learning Resource
  • Quiz
  • Checklist - Email Etiquette
  • Feedback - How did we do?
Completion rules
  • You must complete the units "Feedback - How did we do?"
  • Leads to a certificate with a duration: 1 year